Our Culture

At Hotmeer, our culture is built on the foundation of excellence, collaboration, and purpose. We believe that great service stems from great people so we prioritize a work environment that empowers, supports, and inspires.

We are a service-driven company with a tech-forward mindset. While we work with advanced robotics and automation, it’s our people who bring these systems to life through hands-on expertise, problem-solving, and genuine client care.

Our Mission

To continuously enhance customer operational efficiency and employee experience
through automation delivery and sincere empowerment services.

Our Vision

To become a globally trusted smart logistics partner, co-creating efficient, reliable,
and warm future warehouses.

Our Core Values

Using reliable systems to create warm automation.

Truth in Action, Respect for the Market

Truth in Action (Bridgewater): Analyze thoroughly before acting, make decisions
based on data and facts, encourage honest and transparent professional dialogue.
Truth-driven: face issues directly, communicate with data and facts, do not hide
deviations in delivery.

Respect the objective laws of the market and value the genuine needs of customers.

Customer First, Employees as Foundation

Partnership for Progress (Haidilao/Pang Donglai): Externally, take customer success
as our responsibility, delivering services that exceed expectations.

•Internally, treat employees as career partners and share growth and the company’s
profit.

Systems for Good, Self-Reflection

Systems for Good: Believe that building robust, sustainable systems (technical and
managerial) is the way to achieve scalable and lasting positive outcomes. Reject
reliance on individual heroism; improve overall delivery quality through standardized
processes, knowledge accumulation, and algorithmic tools.

• Self-reflection and review: resist one’s own human nature in conduct, accommodate
others’ human nature in action